Aloha and welcome to another instalment of ‘My Journey to Ninja Warrior’, this instalment is entitled ‘ Unleash the Power Within ’ and has been prompted by two things. One is that in one of my previous blogs, entitled ‘ Working for Tony ‘, I revisited the time I spent working for Tony in the US and the other is that this Week sees Tony Robbins return to the UK to hold another Unleash the Power Within. I’ve had some great feedback and comments on my previous blog, which I’m grateful for and one of these comments was asking about the occasion I worked an event for his partners in the UK. This latest interlude instalment is to answer that question..
Long-time followers of this blog may recall that when I arrived at Unleash the Power Within (UPW) I was at the lowest point of my thirty-some Years, my Wife had walked out on me for reasons that I was yet to learn and I was in a role for one of the UKs largest Banks under the most dysfunctional individual I could have found. Nothing could have ever prepared me for the Firewalk that marked the end of Day One, however it was Day Three that would change my life.. that is a story for another time though.
When I began working for Tony my entire outlook shifted, I felt I had found my niche and that I belonged. I made friends far more attuned to who I was becoming (you couldn’t ask for a better peer group), I was far more positive (even when my private life was at rock bottom) and lived to give something back to those in need. So by March 2012 I had already worked a number of events across America for RRI when my mentor, an amazing individual named Richard Wilson, shared that he was unable to commit to UPW: London or UPW: San Jose and asked if I would step in for him at these. I didn’t even think twice and agreed without hesitation, how could I truly do anything less? Time passed, as it is wont to do, and I found myself en route to London. I knew what to expect, I had worked a lot of the events for Tony, but part of me was apprehensive about how well it would translate to a more cynical market than the US.
As it turns out I shouldn’t have worried about how it would translate, a lot of the attendees were either long-time Robbins aficionados or they were newbies who had been brought along by a veteran attendee. The running of the event however was a different matter entirely and therefore working for Success Resources stands out.. for all the wrong reasons. Now don’t get me wrong, there are things that Tony’s UK Partners Success Resources get right but there is so much they get wrong, let’s break it down;
- Staff Guidance and Customer Care
Despite representatives of Tony’s RRI being in attendance at UK events the leadership from Success Resources is virtually non-existent and staff in direct contact with Seminar Attendees are often left to wing it. I can’t say I saw a single Success Resources employee until the Platinum Partners reception, where Tony offers an exclusive membership.. at a hefty price-tag for the average seminar attendee proving that for Success Resources it’s only about the money and generating repeat business.
- The Daily Schedule
The syntax, a breakdown of what happens when, for the Day is often either completely unavailable to department heads or Tony is so far off of this schedule that Success Resources representatives, if you can find one, just shrug and say that it’s running to “Tony Time”. A term that even the man himself hates and actively discourages amongst those who work for him, in any capacity.
Often the Start Time / Finish Time for the Day is unknown so when a member of the Voluntary Crew is asked they’re pretty much on their own. As for my previous point on Staff Guidance and Customer Care if you’re a newbie or at all unsure of yourself the attendees will eat you alive for not having answers for them, being cold, tired and hungry can affect even those interested in personal development.
- Staff Care
A rare positive for Success Resources here.. the Voluntary Staff at UK events actually get defined breaks AND the organiser provides vouchers for use to purchase food and drink rather than in the US where the Leadership Team ask for a donation (it used to be $20 but have no idea what it is Today) to cover the provision of food under a programme called the Crew Meal Plan.
- Staffing of the Event
If you want to work an event you are told that the only proviso to working is that you must be a graduate of the Unleash the Power Within (UPW) event, be this in the UK or the US. Sadly many Crew at UK events go to get access to Tony and to hang out in the Seminar for free. I would frequently backfill for missing Crew who missed their assigned ‘Shift’ and upon investigating their whereabouts I would learn they were hanging out watching the Seminar rather than working.
At another Success Resources event, not a UPW I hasten to add, I was due to attend as a delegate however they were struggling for staff so I was asked to go help out (on a voluntary basis) and I could pass my ticket on. There were lots of staff at this event that didn’t seem to be interested in the personal development community and I would later learn that Success Resources were unable to get voluntary staff so they approached a local Job Center who provided paid staff to fill posts. With behavior like this it’s not at all surprising that many veterans of the UPW event refuse to work with Success Resources, in fact it was my experience at the National Achievers’ Congress 2012 that led me to decide the same.
So what if you were thinking of attending UPW? I wouldn’t hesitate to tell anyone to attend, however to get the proper experience I wouldn’t attend in the UK as it’s missing that special something that makes it an event rather than a seminar. What it’s missing I’ll leave to you to decide, however reading this instalment probably gives you an idea what my thoughts are.
Any and all thoughts are mine and come from my personal experiences with the businesses and individuals named. Once again I’m not rubbishing Tony, his ‘ Unleash the Power Within ‘ event changed my life for the better, but attending it led me to think and approach life a different way to I had previously. Much like if you get suckered into promoting one or more of the endless supplements pushed by Body by VI, HerbaLife, JuicePlus and their like, it’s not the product that has the impact.. it’s the change in lifestyle my friends which is all down to you rather than a magic pill or shake, seminar or the like.
Mahalo for joining me and allowing me to share an experience with you, I’m incredibly grateful that you continue to take time out of your busy lives to read my musings. Until next time, and with much Aloha, I remain
Jon
Jon G. Richelieu-Booth
Author, Coach, PT, Superman and future (American) Ninja Warrior